![]() I suspect something on the network interface configuration, but I have to admit I have exhausted all my ideas. On the router side, the error is seen as a "bad password" error fgtserial=FCT8000490583038 emsserial=N/A os="Microsoft Windows Server 2016 Datacenter Edition, 64-bit (build 17763)" user=Administrator msg="SSLVPN tunnel connection failed" vpnstate= vpntunnel=XXXXX vpnuser=XXXXXXXXXXXX remotegw= Here are the logs got fom forticlient (with some useless informations replaced by 'Xs') The only thing is, I have to use it on my EC2 instance for some reasons If I use it with the same credentials on another computer, all goes OK If I go to the web portal, Authentication is OK (but it's not usable for tunneling since my customer enforces the usage of Forticlient) I can guarantee I have the correct credentials : If kernel debugger is available get stack backtrace.I use Forticlient 6.4 and I am trying to connect to My customer's network through a SSLVPNīut when I try to establish connection, I get "Credential or ssl vpn configuration is wrong (-7200)" This is usually caused by drivers using improper addresses. Some snippets:Īn attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. Description, FortiClient - License - up to 10 clients - for FIPS-certified VPN client. The UI feels sluggish, I have two saved connections that if I open them to edit settings all of the settings fields are blanked out.įinally, if there's any interest in the BSOD info, I ran a WinDbg on the memory dump. Category, Tran security and virus protection. On a side note - aside from the BSODs the client is pretty bad in general. But if the FortiClient VPN client is the only compatible one, I guess I'll have to live with it, unless there is some alternative compatible 3rd party VPN client out there? So I'm wondering - should I be able to connect to my VPN without the FortiClient software in the first place? If it is possible, I can pursue with my network admin on what might be happening. ![]() The error code returned on failure is 789." but I don't find any further details about what the problem might be. But it doesn't connect and Event Viewer reports "user has dialsed a connection which has failed. ![]() I thought maybe using the native Windows 10 VPN client would be more stable so I created a new VPN connection, entered my gateway in as the server name, selected "L2TP/IPsec with pre-shared key" and entered my key, and tried to connect. In the FortiClient VPN setup, my connection is "IPsec VPN" with a remote gateway, pre-shared key, and the rest is defaults. The BSODs seem to happen most often if I've changed connections, when I go to reconnect the VPN the entire system will crash. I'm mainly connected to a dock with ethernet, sometimes I'll connect via wifi. This version, as with every other 6.x version I've tried of the FortiClient VPN software keeps giving me intermittent BSODs pointing to "fortips.sys". I am currently connecting to a corporate VPN using the FortiClient VPN v6. A Fabric Agent is a bit of endpoint software that runs on an endpoint, such as a laptop or mobile device and communicates with the Fortinet Security Fabric to provide information, visibility, and control to that device. It also supports FortiToken, 2-factor authentication. Your connection will be fully encrypted and all traffic will be sent over the secure tunnel. SSLVPN allows you to create a secure SSL VPN connection between your device and FortiGate. Sharing dumps violates a reddit global rule and may result in a site-wide ban. FortiClient is a Fabric Agent that delivers protection, compliance, and secure access in a single, modular lightweight client. FortiClient App supports SSLVPN connection to FortiGate Gateway. Posting brain or answer dumps for Fortinet certifications is prohibited as they are copyrighted material. What you have already tried as part of your troubleshooting process.Version and type of software being impacted (i.e.Some examples of useful information are the following: Next, please provide us as much information about your problem as you possibly can. If you're having a problem with a Fortinet product, first, make sure you submit your request to Fortinet TAC if you have a valid support contract. Here you can ask for help, share tips and tricks, and discuss anything related to Fortinet and Fortinet Products. Fortinet is a global leader and innovator in Network Security.
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